Plumbing CRM software
Plumbing has the least forgiving lead in home services. A leak is not a project a homeowner researches — it is an emergency where the first plumber who replies gets the job and everyone else gets a voicemail nobody returns. Around that sit the planned jobs, water heaters, repipes and bathroom work, which behave like considered purchases and need patient written follow-up.
What is a CRM for plumbing companies?
A CRM for plumbing companies is one place that holds every enquiry — calls, forms, quotes and bookings — and moves each one through the stages of your real job: contacted, quoted, scheduled, completed and paid. Revora adds the parts a generic CRM leaves to you: instant quoting on your own factors, online booking on your availability, automatic follow-up until the customer replies, and a review request after the job is done.
What actually goes wrong for plumbing companies
Emergency leads expire in minutes
Someone standing in water calls down the list until a human answers. If your form submission sits unread while you are under a sink, that job is gone before you see it.
Nights and weekends are when leaks happen
The enquiries most likely to convert arrive exactly when nobody is at a desk, and an unattended form is indistinguishable from a business that is closed.
Planned work needs a written quote and a nudge
Water heater replacements and repipes get compared. A verbal number over the phone loses to a written estimate the homeowner can reread and show a partner.
Reviews decide who gets the next emergency call
Nobody in a plumbing emergency reads a brochure — they pick from what is visible and well reviewed nearby. Reviews you never ask for are reviews you do not have.
How the Revora system handles it
1.Instant automatic reply to every enquiry
Each form or quote request triggers an immediate acknowledgement telling the customer they have reached a real business and what happens next, day or night.
2.One pipeline for emergency and planned work
Every lead lands as a contact record with the problem, the address and the service type, so urgent calls and pending estimates never live in separate places.
3.Written quotes sent as a link
Build the estimate from your own service list and pricing, send it as a link, and see when it is opened so your follow-up is timed rather than random.
4.Automatic follow-up on open estimates
Email and text follow-up runs on a schedule for anything unanswered, which is where most recovered plumbing revenue actually comes from.
5.Booking that cannot double-book you
Online booking uses per-service durations you control and blocks overlapping appointments, so a repipe and a service call are never stacked on top of each other.
6.Review requests after completed jobs
Completed work triggers a one-tap review request, feeding the local visibility that produces the next emergency call.
When something else is better
If you run a large fleet where the core problem is dispatch logistics — live technician tracking, van inventory, complex on-call rotations — a specialist field service dispatch platform handles that better, and you would use us for the website, lead capture and follow-up instead.
What it costs
$350 one-time setup, charged today. Your first month of the $100/month platform fee is FREE — your first monthly payment is charged 30 days later (month two) and continues at $100/month unless canceled. Cancel anytime, and your website, customer list and job history stay yours and exportable.
Questions people ask
Will it answer emergency calls for me?
It replies instantly to web enquiries and quote requests and logs them for you, and it can show click-to-call so a caller reaches you directly. It does not take live phone calls on your behalf — it makes sure nothing arriving through your website goes unanswered.
How much does it cost?
$350 one time to build and launch your system, your first month of the $100/month platform fee free, then $100/month from month two. Cancel anytime, and your website, customer list and job history stay yours and exportable.
Can I keep the phone number and email I use now?
Yes. The system works around your existing phone number and email address; nothing about how customers already reach you has to change.
Do I own the website and the customer data?
Yes. The website, the customer records, the quote history and the lead data belong to your business, not to us, and you can export them whenever you want.